Your Personal
Wellness Concierge.
Every Raha booking is held by a dedicated operations team — from the moment you reserve, through therapist matching, driver dispatch and arrival, to a quiet follow-up the next day. Nothing is left to chance, and nothing is left to you.
What happens after you book.
Six steps, all handled by our team. You are told what is happening at each one.
Reservation confirmed
Within moments of booking you receive a written confirmation with your ritual, duration, date and address on record. Your reservation enters our operations console and a concierge takes ownership of it.
Therapist matched
We match you to a Bali-trained therapist by treatment specialism, language, and past preference — not simply by who is free. If you have requested a specific therapist, she is held for you.
Driver assigned
A private driver is scheduled so your therapist arrives calm, on time, and with the full kit — treatment bed, fresh linens, oils and ambient touches — carried for her.
Arrival confirmation
You receive a short message before departure and again on arrival at your building, so no one is knocking unannounced and nothing interrupts your day earlier than expected.
Your session
Setup takes around ten minutes. A brief consultation confirms pressure, focus areas and anything to avoid. From there, the room is yours and the conversation stops unless you want it.
Follow-up
The next day your concierge checks in once — briefly. We note what worked so the next ritual begins from a better starting point, and we make anything that fell short right.
Before your appointment.
A short guide so the hour before your ritual is as calm as the hour of it.
Arrival preparation
Nothing needs to be prepared. Unlock the lobby, share the apartment number, and leave the rest to us.
Room recommendations
A quiet space of roughly two by two metres with a little room to walk around the bed. Bedrooms and living rooms both work beautifully.
Parking
If visitor parking requires a pass or registration, tell your concierge in advance and we will arrange it before the day.
Safety
Every therapist arrives in Raha uniform with photo identification, and your concierge tells you her name before she leaves for you.
Privacy
Professional draping is used throughout. Only the area being treated is ever uncovered, and your details are never shared outside our team.
Preferred temperature
Around 23–24°C suits most guests. Let us know your preference and your therapist will adjust the room before beginning.
Water
Have still water within reach. Hydration before and after meaningfully changes how a deep-tissue ritual feels the next morning.
Pets
Pets are welcome in the home — we simply ask they stay outside the treatment room so the session remains uninterrupted.
Children
Many of our guests are parents. If children are home, we recommend a room with a door and a session time that suits their routine.
During your experience.
What professional conduct looks like in your home, in practice.
Arrival etiquette
Your therapist arrives within the agreed window, removes her shoes, and waits to be shown where you would like to be treated.
Professional presentation
Raha uniform, tied hair, no fragrance, clean hands, and identification available without being asked for.
Equipment setup
A professional portable bed, freshly laundered linens for every guest, towels, bolsters and cold-pressed oils — assembled in around ten minutes.
Consultation
A short conversation covers pressure, injuries, pregnancy, medication and areas to avoid before a single drop of oil is used.
Wellness customisation
Pressure, oil blend, focus areas, music and lighting are all adjusted to you — and can be changed mid-session without awkwardness.
Privacy
You are left to undress to your comfort. Draping is continuous and the therapist steps out whenever you need the room.
A respectful environment
No upselling, no phones, no conversation you did not invite. Silence is the default, warmth is on request.
After your ritual.
Hydration
Two glasses of water in the hour after your ritual. It reduces next-day soreness after deeper work more than anything else we can suggest.
Rest
Where possible, keep the evening light. Avoid heavy training, long drives and late meals for a few hours.
Follow-up care
Your therapist leaves simple, spoken aftercare — stretches, heat or a note on posture — matched to what she found in the session.
Rebooking
Most guests settle into a rhythm of every two to four weeks. Your concierge can hold the same therapist and hour standing in the calendar.
Wellness recommendations
Over time we build a quiet picture of what your body responds to, and suggest the next ritual rather than asking you to choose blindly.
Plans change. That is expected.
The policies below are placeholders while final terms are confirmed. Your concierge will always tell you exactly where you stand before anything is charged.
Rescheduling
Placeholder policy — indicative only. Rituals may be moved free of charge up to a defined notice window before the appointment, subject to therapist availability.
Cancellations
Placeholder policy — indicative only. Cancellations made outside the notice window carry no charge. Late cancellations may be subject to a partial fee.
Late arrival
Placeholder policy — indicative only. Where access is delayed, we protect as much of your session as the therapist's schedule allows and confirm the adjusted finish time on arrival.
Emergency support
Placeholder policy — indicative only. A concierge is reachable throughout operating hours for anything urgent on the day of your booking.
Who we let into your home.
The standards behind every therapist on the Raha roster.
Professional screening
Every therapist is interviewed, reference-checked and assessed on a practical treatment before she is offered a place on the roster.
Identity verification
Passport, visa and residency documentation are verified and kept current for every member of the team who enters your home.
Training
Bali-trained, then re-trained to Raha protocol: draping, consultation, hygiene, home etiquette and treatment sequencing.
Hygiene
Fresh linens per guest, sanitised equipment between visits, hand hygiene on arrival, and single-use consumables where relevant.
Premium oils
Cold-pressed, nut-free options available, clearly labelled, and never decanted into unmarked bottles.
Equipment standards
Commercial-grade portable beds inspected regularly and retired well before wear becomes visible or audible.
Insurance
Placeholder — professional indemnity and public liability cover details will be published here once finalised.
Where we travel.
Coverage throughout Dubai. Your concierge confirms travel for your exact address at the time of booking.
- Dubai Marina & JBR
- Same-day slots most frequently available
- Palm Jumeirah
- Villa and residence access arranged in advance
- Downtown & Business Bay
- Evening rituals from 6pm
- Jumeirah & Umm Suqeim
- Villa coverage, extended kit
- Dubai Hills & Al Barari
- Booked with a day's notice where possible
- JVC, Bluewaters & Creek Harbour
- Full coverage, standard travel
One team, one conversation.
Contact channels below are presentation placeholders and are not yet live. Bookings are made through the reservation flow.
+971 54 136 7101
Call our concierge
+971 54 136 7101
Message our concierge
hello@raharituals.com
Email our concierge
10:00 — 20:00, daily
Dubai time
Everything you might wonder.
If your question is not here, your concierge answers personally.
- What time will the therapist actually arrive?
- Within the agreed window. You receive a message when she departs and again when she reaches your building, so you are never waiting without information.
- When and how do I pay?
- You can pay securely online when you reserve through our payment page — paying in full at booking saves you 5%. Or settle by cash with your therapist after the ritual; your confirmation still arrives on WhatsApp immediately after booking.
- How is my privacy protected?
- Professional draping throughout, only the treated area uncovered, and your address and notes visible only to the concierge and therapist assigned to you.
- Do I need to provide any equipment?
- No. The treatment bed, linens, towels, bolsters and oils all arrive with your therapist. You provide a quiet space and still water.
- What about parking access?
- Tell your concierge if visitor parking needs a pass or registration and we arrange it before the day rather than at your door.
- Can two of us be treated together?
- Yes. Couples and side-by-side rituals are arranged with two therapists and two beds, in one room or two, whichever you prefer.
- Are treatments safe during pregnancy?
- Prenatal rituals are offered with therapists trained for them, typically after the first trimester and with positioning adjusted throughout.
- Can I book a ritual as a gift?
- Yes. Gift rituals are arranged through your concierge, who coordinates timing directly with the recipient so nothing is spoiled.
- What does membership change?
- Raha Circle members hold priority hours, keep preferred therapists, and have a named concierge. Details are on the membership page.
Wellness, Delivered With Confidence.
Reserve your ritual and a concierge takes it from there — matching, dispatch, arrival and follow-up.
Book Your Ritual