Legal
Service Coverage
Where Raha therapists travel, how access to your building is arranged, and what to expect around arrival windows and travel charges.
Last updated · 5 August 2026
Contents (7 sections)
Section 01
Covered Areas
Placeholder — awaiting legal approval. The reviewed wording for this section has not been issued yet.
- Communities and districts served today across Dubai.
- How coverage is confirmed when an address is entered at booking.
Section 02
Out-of-Service Areas
Placeholder — awaiting legal approval. The reviewed wording for this section has not been issued yet.
- Locations currently outside the operating radius.
- How to request service in an uncovered area.
Section 03
Travel Charges
Placeholder — awaiting legal approval. The reviewed wording for this section has not been issued yet.
- When a travel supplement applies and how it is calculated.
- How any supplement is shown before payment.
Section 04
Apartment Access
Placeholder — awaiting legal approval. The reviewed wording for this section has not been issued yet.
- Lift, service entrance and equipment transport requirements.
- Space needed for a portable treatment bed.
Section 05
Parking
Placeholder — awaiting legal approval. The reviewed wording for this section has not been issued yet.
- Guest responsibility for arranging or reimbursing paid parking.
- Valet and visitor parking considerations.
Section 06
Building Access
Placeholder — awaiting legal approval. The reviewed wording for this section has not been issued yet.
- Security registration, guest passes and gated community entry.
- Information needed in advance to avoid delays.
Section 07
Arrival Windows
Placeholder — awaiting legal approval. The reviewed wording for this section has not been issued yet.
- The window within which a therapist is expected to arrive.
- Traffic delays, live tracking and how you are notified.
Questions about this policy